Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK receives double nomination for Employee Experience Awards

5th December 2014

Webhelp UK, one of the country’s leading customer experience providers, has been announced as a finalist in two categories at the inaugural UK Employee Experience Awards 2014, taking place in London on 27 March.

Nominated for ‘Best Contact Centre’ for Webhelp’s Rothesay site and ‘Best for Talent Management & Development’, both awards recognise the hard work, leadership and focus that Webhelp has demonstrated to promote and ensure satisfaction of employees.

The ‘Best for Talent Management & Development’ nomination comes after Webhelp invested in creating an innovative, design-led working environment, in partnership with creative IT solutions business, Jigsaw24.

This was to encourage productivity by presenting employees with a working environment they were happy to step into and one which would ultimately result in customers receiving a heightened experience.

Webhelp is further nominated in the ‘Best Contact Centre’ category for its forward thinking approach and customer centric culture. This is demonstrated through its community spirit approach to customer experience both internally and externally, as well as the development of its 212 programme which aims to lead the way in employee engagement and customer satisfaction.

Part of the 212 principle is to encourage staff to approach customer service as a professional industry in its own right, rather than simply a department.

Stuart Knapper, Senior Operations Manager of the Rothesay site, said: “The team here at Webhelp Rothesay are absolutely over the moon with this nomination. We’re a tight knit group that strives to provide a first class customer experience every time, so it’s fantastic to be recognised in this way.”

David Turner, CEO of Webhelp, added:

“It’s a great honour to be nominated for not only one, but two awards. It’s fantastic to know that the commitment we make to our employees is highly regarded. Furthermore, the leadership and ideas coming from the Rothesay site is truly inspirational, a well deserved nomination.”

The finalists have all been selected according to strict criteria based around a business case format.

With a variety of industries represented, those organisations that have been shortlisted have been able to demonstrate the return on investment in people, innovation and customer experience.


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom Group Inc. (NYSE: OMC). By joining forces with Sellbytel, Webhelp expands its geographic footprint...

Blog
International B2B e-commerce: 5 pitfalls and 5 good practices

Increasing numbers of B2B businesses both large and small are setting their sights on trading internationally through an e-commerce platform. To give yourself the best chance of making a decent fist of it, Axel Mouquet, Development Director of Webhelp Payment Services, proffers his advice and...

News
Webhelp Payment Services wins a Mirakl Partner Awards

Webhelp Payment Services has been awarded « ISV Partner of the Year » at the Marketplace&Platform Summit by Mirakl, which took place this June 7th in Paris. This award is shared with our German client, Conrad Electronics, and their amazing B2B Marketplace Project. We have produced this...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook