Online Shopping Makes UK Consumers Happy
98% said they were satisfied with their most recent purchase 94% said their customer experience was either good or excellent Online...
As one of the UK’s fastest growing contact centre business, Every Christmas we donate £1,000 to a charity that makes a real difference to people’s lives.
Having opened an online Christmas charity nomination site, we allow our teams to vote for the charity of their choice.
CEO David Turner comments: “For the past five years, rather than sending corporate Christmas cards to clients, we’ve pledged the funds to a number of great causes, chosen each year by our employees.
“Over a third of those who took part nominated the Rainbow Trust Children’s Charity, which supports families who have a child with a life threatening or terminal illness. It’s an extremely worthy cause and I’m really pleased that we’re able to support them in this way.”
Kimberly Butterfield, Corporate Partnerships Manager at the Rainbow Trust said that “We are absolutely delighted to have been chosen by the Webhelp UK staff to benefit from such a generous £1,000 donation.
“Nobody can prepare themselves for the news that their child is facing a life threatening or terminal illness; at Rainbow Trust we recognise the impact this news has on the entire family. Through our eight teams of Family Support Workers we aim to maintain a sense of normality for the family, ensuring support is provided not only to the sick child, but also to anxious parents, grandparents and worried brothers and sisters.
“Our vision is that every family who has a child with a life threatening or terminal illness should have access to a Rainbow carer whenever they need one. We are currently supporting around 1,000 families a year but demand for our services is constantly growing.”
Butterfield concluded, “the Webhelp UK donation will go directly towards supporting our work with families, providing them with both practical and emotional support when they need it most.”