Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica
Direct Medica is the leading French healthcare customer relationship management firm 14th acquisition for Webhelp in four...
South Africa has become something of a success story in customer experience circles in recent years. Its buoyant BPO (Business Process Outsourcing) industry now contributes close to 6 billion Rand (ï½£350m) to the economy, and employs more than 200,000 people. The infographic below depicts the advantages South Africa has to offer organisations seeking to maximise their potential.