Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Pretoria Colleague is Webhelp SA’s Shining Star

25th October 2016

 

Leading global customer experience outsourcer, Webhelp, celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards held last week in The Bay Hotel, Camps Bay, Cape Town.

 

Representatives from sites across South Africa gathered for a Gatsby-themed gala dinner and drinks reception hosted by actor and presenter Nico Panagio.

 

Also on hand to provide the entertainment were Webhelp’s Got Talent winners, singer Terrence Makhaye and hip hop dancers Wesley Henry and Shana-Lee Williams.

 

A total of 11 awards for excellence were handed out on the night, with Edward Quinn, who works at The Point in Pretoria, scooping the title of Shining Star of the Year. Craig Gibson, CEO of Webhelp SA, said:

 

“Edward is a hard worker and the quality of his work reflects this. He embodies the Webhelp values of commitment and unity, always delivers on his objectives and is driven to succeed. He has not only outperformed expectations but has also excellently dealt with complaints and helped out fellow colleagues to deliver excellent service to our clients. Edward is always ready for challenges, has fantastic attention to detail and always acts with integrity.  He is a credit to himself and to Webhelp.

 

“Tonight is about thanking the team for a job well done this year. It has been an amazing year for Webhelp. We’ve gained major new clients, such as Unilever, announced significant acquisitions, including the recent purchase of top Nordic customer excellence firm, GoExcellent, now known as Webhelp Nordic, and brought on board a fantastic new major shareholder, the global investment group, KKR.

 

“None of these amazing achievements would have been possible without the dedication, hard work and commitment to creating the highest quality customer experience that our colleagues deliver day in and day out. I am tremendously proud of the team and congratulate them on their wonderful performance this year.”

 

The 11 awards were as follows:

 

 

Each of the winners received a trophy, a certificate and R5,000.

 

 

ENDS

 

 

For more information or photographs please contact:

 

Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 heather.astbury@uk.webhelp.com

 

 

 

 

 


Article by: Heather Astbury

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our current use of Artificial Intelligence strengthens our conviction that this technology will help us to...

News
GDPR: rethinking our relationship with data

GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, the Webhelp Group, in collaboration with all parties involved, chose an innovative, pragmatic, and straightforward approach to the challenge. There is no...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Blog
Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have of a brand is just as good online as offline and however they choose to communicate, the service will be great. That’s what customers expect today, but for many brands...

Case Studies
Post Office Limited®

...