Webhelp Plays Crucial Role in Shaping the Future of the Contact Centre Industry in South Africa
Leading global business process outsourcing and customer experience expert, Webhelp, is putting its international experience and pedigree behind...
Recent university graduate, Jason Brown, who innovatively used his Twitter account to secure his first job, has just finished his first week with Webhelp UK.
Prior to tweeting his way to a job interview with the customer experience providers, Jason had been unemployed for 11 months. During this time a determined Jason submitted 500 applications for different positions before utilising social media to help kick-start his career.
Jason launched his Twitter account earlier this year and used the social media site as a platform to highlight his skills and attributes. His follower’s offered tips and advice for improving his CV and helped raise his profile in Derby.
After submitting a CV to Webhelp UK, Jason got a phone call telling him he was invited to an interview on Friday 25th October. After an impressive interview, Jason was asked when he could start. Webhelp UK offered him the job there and then.
Head of Recruitment at Webhelp UK, Allison Hill, commented on how impressed the company were with the initiative Jason’s employment campaign showed and their commitment to hiring individuals with tenacity and drive. Allison said:
“Jason’s campaign highlighted an innovative approach to securing a career after university. His use of social media reflects an appreciation for the benefits of multi-channel communication and we were very impressed with his interview performance.”
Jason started his training as a customer experience advisor last week and has already settled into working life. Commenting on his new found career, Jason said:
“My Twitter account has been instrumental in securing my new job, which couldn’t be more suited to me. I’m a really social and outgoing person so the opportunity to work in a big team really appealed to me.
“I was beginning to get quite disheartened with the whole process so the phone call from Webhelp was a real boost.
“Everyone at Webhelp UK has been really welcoming and supportive. I’m enjoying being back at work – it’s given me my confidence back and I can’t thank all those who supported me enough.”
Webhelp UK opened their Derby centre in January 2012 and employ 1200 people at the site.