Multilingual Hubs – When Two Heads Are Not Better Than One
The phrase ‘two heads are better than one’ is commonly accepted in the context of collaborative working and idea sharing, but when it comes to...
This week’s #cxo Twitter chat was focused around the future of retail, where several customer experience enthusiasts joined in in the discussion. Key points discussed included better understanding of customer behaviour, the role of technology in retail and gathering useful insight from customer data. Take a look at our Infographic below to read through the questions and our tweets/ retweets.