Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica
Direct Medica is the leading French healthcare customer relationship management firm 14th acquisition for Webhelp in four...
This week’s #cxo Twitter chat was focused around the future of retail, where several customer experience enthusiasts joined in in the discussion. Key points discussed included better understanding of customer behaviour, the role of technology in retail and gathering useful insight from customer data. Take a look at our Infographic below to read through the questions and our tweets/ retweets.