Webhelp Develops Performance Compass to Improve Customer Experience
Leading global customer experience and business process outsourcing company, Webhelp, has developed a new tool that allows it to monitor and manage...
Anton Manley Webhelp UK Strategic Account Director, has delivered some early, very welcome Christmas cheer to the good people of Greenock.
Anton met with local MP Iain McKenzie to confirm that Webhelp UK is to create more than 100 new jobs within the Inverclyde based customer management centre.
This will raise the number of full-time staff from 250 to more than 350 in time for their clients’ annual big build up to Christmas.
This latest increase means the site has grown by a whopping 40 per cent, highlighting the important role that Webhelp UK plays in the Greenock community by delivering a significant shot in the arm to local employment opportunities to the area.
Anton said: “I’m extremely happy that we are able to bring more jobs to Greenock as part of our growing strategic partnership with our client. The quality and professionalism of the staff here is outstanding and the centre consistently performs to the highest standard. We look forward to continuing to deliver the highest levels customer service going forward.”
The jobs boost was received very warmly by Inverclyde MP Iain McKenzie. He said: “I am delighted that Webhelp UK have announced a major recruitment drive in Greenock. Any growth in business and new job opportunities should be celebrated in times of economic difficulty. This news from Webhelp UK creating 100 new jobs in Greenock is absolutely fantastic and couldn’t have come at a better time.”