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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? Webhelp UK is currently recruiting Full Time Customer Service Advisors for our Derby contact centre. You will be working with one of our valued clients Eurostar, one of Europe’s most loved travel brands.  With a starting salary of £18,000 per annum and excellent benefits, this really is an excellent opportunity. About Webhelp UK Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an e...

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Head Manager
Region: UK

Role Description

 Head Manager - Sheffield   We have exciting opportunities for Head Managers to join us within our Sheffield site offering a salary of up to £25,000 plus benefits. Located close to Sheffield Arena we have access to an on-site gym, free on-site parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who u...

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Complaints Handler
Region: UK

Role Description

Are you looking for a Complaints Handler job?  We are currently recruiting Complaints Handlers in our Glasgow Contact Centre.  With a salary of £16,500, plus additional benefits, there couldn’t be a better time to join us. Our operational hours are Monday to Friday 9am to 5.30pm.   Your new company Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Cardiff contact centre in the heart of the city centre on St Mary Street. With a starting salary of £16,120 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importa...

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Quality Calibrator
Region: UK

Role Description

Quality Calibrator  Cardiff Are you looking for a new career opportunity within a multinational company?   We are currently recruiting a Quality Calibrator to join us within our Cardiff site paying a salary of £19,200 plus excellent benefits package.   Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity?   We are currently recruiting for Team Leaders to be based within Kilmarnock site, offering a salary of up to £23,000 plus possible on target earnings of £3,000 per year. Working for Webhelp on behalf of one of our valued clients you must be professional, driven, flexible and approachable. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of com...

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Customer Service Advisor (Spanish Speaking)
Region: UK

Role Description

Customer Service Advisor – Spanish Speaker – Full Time     Looking for a Customer Service Advisor job?  Do you have excellent use of the Spanish language? Due to continued business success and growth in Webhelp UK, we are currently recruiting Spanish speaking Customer Service Advisors for our Derby contact centre. You will be working within our customer service team, dealing with customers located in Spain.  With a starting salary of £17,000 per annum and excellent additional campaign spec...

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Learning and Development Business Partner
Region: UK

Role Description

Learning & Development Business Partner- Dearne Valley   We’re currently hiring a Learning & Development Business Partner to join us in our busy Dearne Valley site, paying a salary of up to £28,000 plus benefits. We have free on-site parking, subsidised restaurant and the opportunity to join our modern,vibrant and energetic environment. Who Are We? As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communica...

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Part Time Associate Resourcer
Region: UK

Role Description

Part Time Associate Resourcer Falkirk Webhelp UK currently have exciting job opportunities to be part of our busy Falkirk Recruitment Team on a part time basis, offering a pro-rata salary of £16,000 plus excellent benefits package. The Associate Resourcer is responsible for providing an effective screening and selection process for all candidates applying for vacancies advertised across the Webhelp network nationwide. Your New Company As one of the UK’s fastest growing custom...

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Associate Resource Consultant
Region: UK

Role Description

Associate Resource Consultant Falkirk Webhelp UK currently have exciting job opportunities to be part of our busy Falkirk Recruitment Team, offering a salary of £16,000 plus excellent benefits package. The Associate Resource Consultant is responsible for providing an effective screening and selection process for all candidates applying for vacancies advertised across the Webhelp network nationwide. Your New Company As one of the UK’s fastest growing customer experience outsou...

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