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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Symantec
Agatha Ruiz de la Prada
Cisco
CSF
OKI
Banque Accord
Logitech
Lola Cruz
Conforama
Direct Energy
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Smart RX
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Panasonic
SVP
Ventadis
Asus
Xerox
QuestFactory
Marc Jacobs
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Groupe le Duff
Infopro Digital
Deutsche Telekom
Liu Jo
Michael Kors
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Wonderbox
Guess
La Centrale des Marchés Privés
Sage
Citrix
Mulberry
Pretty Ballerinas
Closed
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Toshiba
Jimmy Choo
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
SAF
Munich
Coach NY

News & Insights

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International B2B e-commerce: 5 pitfalls and 5 good practices

Increasing numbers of B2B businesses both large and small are setting their sights on trading internationally through an e-commerce platform. To give yourself the best chance of making a decent fist of it, Axel Mouquet, Development Director of Webhelp Payment Services, proffers his advice and explains which mistakes to avoid. At Webhelp Payment Services, we know all about trading...

News
Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

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