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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Symantec
Agatha Ruiz de la Prada
Cisco
CSF
OKI
Banque Accord
Logitech
Lola Cruz
Conforama
Direct Energy
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Smart RX
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Panasonic
SVP
Ventadis
Asus
Xerox
QuestFactory
Marc Jacobs
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Groupe le Duff
Infopro Digital
Deutsche Telekom
Liu Jo
Michael Kors
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Wonderbox
Guess
La Centrale des Marchés Privés
Sage
Citrix
Mulberry
Pretty Ballerinas
Closed
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Toshiba
Jimmy Choo
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
SAF
Munich
Coach NY

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GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, the Webhelp Group, in collaboration with all parties involved, chose an innovative, pragmatic, and straightforward approach to the challenge. There is no...

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Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

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Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have of a brand is just as good online as offline and however they choose to communicate, the service will be great. That’s what customers expect today, but for many brands...

Case Studies
Post Office Limited®

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