Thomas joined Webhelp in February 2016 and is responsible for Germany, Austria and Switzerland. He has over 20 years’ experience in general management, sales and service in B2C and B2B international technology companies.
His professional career began at Mannesmann Handel as an executive assistant. This was followed by positions at OTTO Versand where Thomas held senior positions in sales and customer service. From 1997, Thomas was responsible for building the customer base for AOL Bertelsmann first in Germany, later through Europe.
In 2003, he moved to T-Mobile Germany as Managing Director, where he was initially responsible for mobile services, and later for the fixed network. In 2009, he took over as CEO in addition to managing sales of Telekom for B2C and B2B. From 2012, Thomas has held the position of CEO of T-Mobile Netherlands. In 2014, he moved to B2X Care Solutions, a provider of cloud-based service solutions, as CEO and was responsible for global operations.