Raluca has held multiple positions at Webhelp since she joined in 2005, and brings valuable experience to her latest role.
She took charge of Webhelp’s Lisbon site in January 2016, after proving her expertise as Operations Director in Romania and Account Director in Paris. Her career has allowed Raluca to gain experience in B2B, B2C, French and multilingual project management; she is particularly knowledgeable in the telecoms, travel, retail and insurance sectors. She is also skilled in the implementation of performance optimisation strategies across a diverse variety of site structures.
Raluca has a graduate degree in Foreign Languages, and certifications in negotiation techniques, persuasive communication, stress management and labour codes.