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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Pretty Ballerinas
Symantec
Closed
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Cisco
Agatha Ruiz de la Prada
OKI
Logitech
Lola Cruz
CSF
Direct Energy
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Smart RX
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Banque Accord
Panasonic
SVP
Ventadis
Citrix
Asus
Xerox
QuestFactory
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Groupe le Duff
Infopro Digital
Deutsche Telekom
Liu Jo
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Wonderbox
Guess
La Centrale des Marchés Privés
Sage
Marc Jacobs
Mulberry
Coach NY
Philips Lighting
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Conforama
Philips Professional Display Solutions
Toshiba
Michael Kors
Wolters Kluwer
Jimmy Choo
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
SAF
Munich

News & Insights

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News
Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new base in the EU. With more than 100 customer experience centres and 35 000 employees globally,...

News
Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica

Direct Medica is the leading French healthcare customer relationship management firm 14th acquisition for Webhelp in four years Leading global customer experience and business process outsourcing expert, Webhelp, has acquired a majority stake in leading French healthcare sector customer...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Blog
Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have of a brand is just as good online as offline and however they choose to communicate, the service will be great. That’s what customers expect today, but for many brands...

Case Studies
Success through Service for a Leading Office Supply Company

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