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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Latest Webhelp Global Careers

11 Roles currently available
Customer Advisor
Region: UK

Role Description

Customer Advisor 40 Hours: Monday to Friday 8am - 8pm, Saturday 9am - 5pm, Sunday 10 - 5pm As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We need people with personality; people who have what it takes to master the art of communication. great rewards and progression, you’ll find plenty of opportunities here. It’s not just an ordinary contact centre job. Our open plan centres are fun, vibrant, su...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Sales or Service Advisor job? Due to continued business success and growth in Webhelp, we are currently recruiting Customer Advisors for our Cardiff Contact Centre.  With a starting salary of £16,120 plus additional benefits and bonus earning potential, there couldn’t be a better time to join us. Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re...

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Lead Change Business Analyst
Region: UK

Role Description

Lead Change Business Analyst-Aintree   Webhelp UK have an exciting new opportunity for a Lead Change Business Analyst to join us within our Aintree location offering a salary of £35,000-£38,000. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who...

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Collections Account Advisor
Region: UK

Role Description

Are you looking for a Collections Account Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £16,619.20 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand...

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Sales Advisor
Region: UK

Role Description

We're hiring for Sky and are currently recruiting Outbound Sales Advisors in our Falkirk Contact Centre. Do you want to be part of a new team and the launch of Sky mobile? With a starting salary of £16,120 you will have the ability to increase your earnings based on performance up to £19,500+. Also, you will be entitled to other additional benefits including Free Sky TV, so there couldn't be a better time to join us. Who are we? Webhelp is one of the UK's fastest growing customer experienc...

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Customer Sales Advisor
Region: UK

Role Description

Are you looking for a Customer Sales Advisor job? Due to continued business success and growth at Webhelp UK, we are currently recruiting Customer Sales Advisors for our Dearne Valley Contact Centre. With a competitive salary  plus bonus earning potential up to £20,000 and additional benefits, there couldn't be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and are leading the way in an ever-changing world of commu...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a competitive salary plus additional benefits there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importanc...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a competitive starting salary plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the impor...

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Team Leader
Region: UK

Role Description

We are currently recruiting for Team Leaders paying a salary of £19,500 per annum based at our Amberley Street Sheffield site (located near to Sheffield Arena). We offer added benefits including free parking, access to an onsite gym plus a subsidised restaurant. Covering the hours of Monday-Friday 8:00 am-8:00 pm and  Saturdays 8:00 am-6:00pm on a rotational basis. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an...

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Planning Manager
Region: UK

Role Description

Planning Manager Sheffield   Webhelp UK have a rare and exciting opportunity in our Sheffield contact centre for a Planning Manager to join our well established team, paying a salary of up to £26,500 plus benefits.   Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the custome...

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