Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Our Collection Factory service goes above and beyond standard debt collection practices. We offer a white label solution to your business, whether you operate in B2B or B2C environment. We use a whole range of advanced debt recovery tools and processes, including:

  • The latest-generation platform recovery
  • A business intelligence and scoring platform, adaptable to fit the profile of your debtors
  • PLC multi-channel contact – we utilise voice calls, SMS, emails and voicemail to get in touch

This process enables Webhelp Payment Services to optimise our collection practice, offering ongoing performance improvement.

To explore implementing an engineered solution like Collection Factory in your business, contact our regional expert .

Contact the Webhelp

Debt Collection Team

Contact us
Contact

Webhelp Payment Services Benelux

Avenue Louise 87
1050 Bruxelles
Belgique
(+33) 613673184

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
News
Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Runway, which is headquartered in...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

Blog
A retailer’s guide to driving modern customer experiences

What are the modern customer experiences expected by retail customers today and how do online customers differ from those using apps or a website? Recent analysis published in Retail Customer Experience attempted to unpick this question and create some general guidelines for retailers. There...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

...