Customers will spend more if they receive great service
More than a decade ago, there was a consumer backlash in some industries against the offshore outsourcing of contact centres. Some customers...
Ensure a safe, high-quality experience for all of your online communities diverse user-generated content moderation.
We offer the services to monitor, control and filter everything that is posted on your website, social media pages and forums to protect your brand and your communities.
Our multilingual content moderation teams are selected and trained specifically for each of our clients, so they are fully immersed in your company culture and aligned with your desired outcomes.
Thanks to Webhelp’s expertise in customer experience engineering, Webhelp Design. Moderation. Social. managed to develop from the beginning a truly customer-focused approach, with processes driven by the quality of your communities’ online experience.
Our experts support you with the moderation of all your content, from photos and videos to reviews, comments and classified advertisements. We also manage user profiles and handle rule violations.
At Webhelp, we offer real-time content moderation services, image moderation services and live streaming video moderation that cover social networks, blogs, apps, forums, chat rooms, proprietary customer channels, and more. Our teams of moderators identify and remove offensive content, and keep your website, social media channels and communities safe and positive.