KYC: Compliance and improvement of customer experience
KYC or Know your customer is the name given to the process of verifying the identity of a company's customers. The term is also commonly used to...
At Webhelp, our commitment to transformation and performance improvement through effective customer management means we place business outcomes above operational metrics, going far beyond traditional contact centre services. Engineering the optimum customer experience is meticulous and scientific, and the outcomes are pre-defined.
What matters most to us is what matters most to you: cost reduction, revenue gain, building advocacy and the exceptional customer experience that sits at the very heart of the BPO proposition.