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Our Services

Business process engineering.

A rigorous, customer-centric approach to business process outsourcing empowers our clients to achieve positive transformation, performance improvement and considerable financial gain as a result of exceptional customer service.

Who We Are

Service Provider
Webhelp provides everything from contact centres to software solutions, data analysis and back office operations across multiple BPO hubs. Our people are the best asset we have – every service is powered by a team of skilled customer experience experts.
Solution Designer
Part of service provision is, inevitably, finding new routes to innovation and problem-solving. Webhelp’s team of Subject Matter Experts work across a range of specialties to provide tailored solution design services in close collaboration with our clients.
Technology Enabler
Technology enablement forms a fundamental pillar of Webhelp’s activities, and our role doesn’t begin and end with handing you a software package. We help our clients to overcome legacy systems and provide best practice guidance, technical support and integration.

What We Do

Webhelp’s services enable effective business process outsourcing, meet and exceed client expectations and function almost entirely in the interest of engineering the ideal customer experience.



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BUSINESS PROCESS AND CUSTOMER EXPERIENCE OUTSOURCING

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DPC partners with Webhelp for the governments’ public advice and information

As of February 2019, Webhelp will carry out all public information announcements of the Public and Communication Service (Dienst Publiek en Communicatie - DPC). Through a tender, DPC has consciously chosen an innovative partner with extensive experience in service provision for the national government. On behalf of all departments and executive agencies of the central government, DPC is...

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Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French...

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Rotterdam’s working talent brings Webhelp to Port City Rotterdam

On June29th, mayor Aboutaleb officially opened the Rotterdam office of Webhelp. The originally French business process outsourcing company is located in the Delftse Poort, right next to Rotterdam's Central Station. Next step in Customer Experiences A good chance when you contact a company or...

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B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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