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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people is fundamental to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 25 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Operations Manager-Sales and Retentions
Region: UK

Role Description

Operations Manager Sales and Retentions - Sheffield   We're currently hiring within our Sheffield Contact Centre offering a salary of up to £35,000 depending on experience, with the ability to increase your earnings by an additional £7,000 based on performance. Located close to Sheffield Arena we have free on-site parking, access to an on-site gym and a subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading th...

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Facilities Management Advisor
Region: UK

Role Description

Are you looking for a Facilities Management job? Webhelp UK is currently recruiting call handlers for our Derby Contact Centre. With a starting salary of £15,300 and additional benefits, there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. Working in partnership with a leading pharmaceutical  company, we are looking to bring people ...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity? We are currently recruiting for Team Leaders to be based within Dearne Valley, Rotherham. We are offering a salary of up to £23,000 plus possible on target earnings of up to £29,000 per year. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by ex...

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Product Knowledge Specialist
Region: UK

Role Description

Product Knowledge Specialist-Derby    We're currently hiring for a Product Knowledge Specialist to join us within our busy, modern and vibrant Derby Contact Centre paying a salary of £19,300.   Located near to Pride Park Stadium we offer a wide range of benefits including free on-site parking, subsidised restaurant, a generous holiday allowance and various discount schemes.   Who Are We? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity?   We are currently recruiting for Team Leaders to be based within Kilmarnock site, offering a salary of up to £23,000 plus possible on target earnings of £3,000 per year. Working for Webhelp on behalf of one of our valued clients you must be professional, driven, flexible and approachable. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of com...

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Business Trainer
Region: UK

Role Description

Are you looking for a Business Trainer Job Opportunity? Webhelp UK has an exciting opportunity to join our Operational Training team as Business Trainer, offering a salary of £17,565 plus excellent benefits package. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the ...

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Global Planning Delivery Manager
Region: UK

Role Description

Global Analytics Planning and Delivery Manager    We are currently recruiting for a Global Analytics Planning and Delivery Manager paying a salary of £45,000-£50,000 plus bonus and benefits based from Manchester-other locations considered.   Your New Company    As one of Europe’s fastest growing customer experience outsourcers, Webhelp are leading the way in an ever-changing world of omni-channel customer management. We see data as part of our DNA, and use it every day to inform and imp...

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Global Planning Delivery Manager
Region: UK

Role Description

Global Analytics Planning and Delivery Manager    We are currently recruiting for a Global Analytics Planning and Delivery Manager paying a salary of £45,000-£50,000 plus bonus and benefits based from Scotland.   Your New Company    As one of Europe’s fastest growing customer experience outsourcers, Webhelp are leading the way in an ever-changing world of omni-channel customer management. We see data as part of our DNA, and use it every day to inform and improve the services we provide ...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000, plus additional benefits, there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importan...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importance of g...

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