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Our Leadership

Regional Management Team

Gert-Jan Morsink
Chief Executive Officer
Ronald van Schijndel
Chief Operational Officer
Jan Willem Hoekman
Chief Financial Officer
Thomas Blankvoort
General Manager of Xtrasource and Director of Business Development and MarCom
Tobias Los
Director of Development
Erwin Mekking
Director of Services and HR
Gerard Verdonk
Business Unit Director
Daniëlle Morf
Business Unit Director
Theo van de Wouw
Business Unit Director
Arjan van ‘t Hul
Business Unit Director

Global Management Team

Olivier Duha
Co-Founder
Matthieu Bouin
Director of Strategy and New Lines of Business
Vincent Bernard
Chief Executive Officer Webhelp France
Christine Scheffler
Chief HR Officer
David Turner
Chief Executive Officer Webhelp UK
Gert-Jan Morsink
Chief Executive Officer
Thomas Berlemann
Chief Executive Officer Germany, Austria and Switzerland
Terje Andreassen
CEO Webhelp Nordic
Jean-Baptiste Decaix
Chief Delivery Officer
Vincent Tachet
Chief Technical and Infrastructure Officer
Bruno Vaffier
CHIEF FINANCIAL OFFICER
Sandrine Asseraf
Group General Counsel
Joseph Ayala
Corporate Development Director
Etienne Turion
CEO Webhelp Enterprise
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services

News & Insights

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A retailer’s guide to driving modern customer experiences

What are the modern customer experiences expected by retail customers today and how do online customers differ from those using apps or a website? Recent analysis published in Retail Customer Experience attempted to unpick this question and create some general guidelines for retailers. There are some fairly standard CX trends and expectations shared across most brands in retail: We must...

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Webhelp Wins Four Awards in the 2017 BPeSA and CCMG Awards

  Leading global customer experience and business process outsourcing expert Webhelp has been named the top operator in four categories at this year's BPeSA and CCMG Industry Awards.   For the first time this year industry bodies BPeSA and CCMG joined forces to run a combined awards...

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Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new...

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The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

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