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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Customer Advisor
Region: UK

Role Description

Customer Advisor 40 Hours: Monday to Friday 8am - 8pm, Saturday 9am - 5pm, Sunday 10 - 5pm Salary: £16,500 per annum As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We need people with personality; people who have what it takes to master the art of communication. great rewards and progression, you’ll find plenty of opportunities here. It’s not just an ordinary contact centre job. Our open plan c...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Advisor Job?  We are currently recruiting Customer Service Advisors in our Dearne Valley Contact Centre.  With a salary of £14,810 (£15,704 for those eligible for National Living Wage) plus additional benefits, there couldn’t be a better time to join us.   Your new company   As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring people on boa...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity?   We are currently recruiting for Team Leaders to be based within Cardiff City Centre, paying a competitive salary plus an excellent monthly bonus scheme. Working for Webhelp on behalf of one of our valued clients you must be professional, driven, flexible and approachable. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. W...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Advisor Job?  We are currently recruiting Customer Advisors in our Dunoon contact centre.  With a salary of £14,810 (£15,704 for those eligible for the national living wage), plus additional benefits, there couldn’t be a better time to join us.   Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who under...

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Inbound Sales Advisor
Region: UK

Role Description

We're hiring for Sky and are currently recruiting Inbound Sales Advisors in our Falkirk Contact Centre. Do you want to be part of a new team and the launch of a new Sky product?  With a starting salary of £16,120 you will have the ability to increase your earnings based on performance to £19,500+. Also, you will be entitled to other additional benefits including Free Sky TV, so there couldn't be a better time to join us. Who are we? Webhelp is one of the UK's fastest growing customer exper...

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Senior Quality Operations Manager
Region: UK

Role Description

We currently have a job opportunity for Senior Quality Operations Manager based from our Falkirk site paying a competitive salary plus benefits.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join the team to deliver the best customer ser...

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Network Architect
Region: UK

Role Description

Network Architect     We are currently recruiting for a Network Architect in Falkirk offering a salary of £47,000-£52,000 plus benefits.   Your New Company As one of the UK’s fastest growing customer experience multichannel outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board with the skills that will keep our business operating through that growth, and help carry us towards an exciting future.   We don’t...

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Service Improvement Project Manager
Region: UK

Role Description

Service Improvement Project Manager   We currently have an opportunity for Service Improvement Project Manager paying a salary of £40,000-£45,000 plus benefits based from Sheffield.  Located close to Sheffield Arena we have access to an on-site gym, free on-site parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring ...

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Customer Retention Advisor
Region: UK

Role Description

Are you looking for a Customer Retention Advisor job?  Due to continued business success and growth in Webhelp, we are currently recruiting Customer Retention Advisors for our Dearne Valley Contact Centre. With a salary of £15,704 plus additional benefits and bonus earning potential, there couldn’t be a better time to join us.   Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importance of g...

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