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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Quality Coach
Region: UK

Role Description

Quality Coach Dearne Valley   Webhelp UK have an exciting opportunity in our Dearne Valley contact centre for a Quality Coach to join us paying a salary up to £19,200 plus benefits.   Reporting into the Coaching Specialist you will support employees to drive improvements through effective coaching, influencing and the implementation of achievable development plans.     Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an...

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Part Time Associate Resourcer
Region: UK

Role Description

Part Time Associate Resourcer Falkirk Webhelp UK currently have exciting job opportunities to be part of our busy Falkirk Recruitment Team on a part time basis, offering a pro-rata salary of £16,000 plus excellent benefits package. The Associate Resourcer is responsible for providing an effective screening and selection process for all candidates applying for vacancies advertised across the Webhelp network nationwide. Your New Company As one of the UK’s fastest growing custom...

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Bid Manager
Region: UK

Role Description

Bid Manager We are currently recruiting for a Bid Manager based from Falkirk offering a competitive salary and excellent benefits. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join the team to deliver the best customer service in the co...

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Head Of Digital Marketing
Region: UK

Role Description

Head of Digital Marketing  We're currently hiring a Head of Digital Marketing on a 12 month fixed term contract within our Glasgow location offering a salary of up to £50,000 plus excellent benefits.   Your New Company   Europe’s leading customer experience outsourcer, Webhelp, is powered by a 35,000-strong team from across 100 sites in 28 different countries. We need one more.   Our clients outsource their customer contact to Webhelp and they choose to do this because customer contact...

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Head Of Digital Marketing
Region: UK

Role Description

Head of Digital Marketing  We're currently hiring a Head of Digital Marketing on a 12 month fixed term contract within our SW1 London location offering a salary of up to £50,000 plus excellent benefits.   Your New Company   Europe’s leading customer experience outsourcer, Webhelp, is powered by a 35,000-strong team from across 100 sites in 28 different countries. We need one more.   Our clients outsource their customer contact to Webhelp and they choose to do this because customer cont...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? Webhelp UK is currently recruiting Full Time Customer Service Advisors for our Derby contact centre. You will be working with one of our valued clients. With a starting salary of £15,770 per annum and excellent benefits, this really is an excellent opportunity. About Webhelp UK Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We are loo...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor Job?  We are currently recruiting Customer Service Advisors in our Kilmarnock Contact Centre.  With an OTE of £17,600 plus additional benefits, there couldn’t be a better time to join us.   Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance of good conversation...

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Head Of Account
Region: UK

Role Description

Head of Account An exciting job opportunity has arisen to join Webhelp as Head of Account managing one of our strategic client relationships within operations. This is a senior leadership role offering a highly competitive remuneration salary of up to £70,000 plus extensive benefits. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on ...

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Quality Calibrator
Region: UK

Role Description

Quality Calibrator  Kilmarnock   Are you looking for a new career opportunity within a multinational company?   We are currently recruiting a Quality Calibrator to join us within our Kilmarnock site paying a salary of £19,200 plus excellent benefits package.   Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the impor...

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Operations Manager
Region: UK

Role Description

Operations Manager-Derby We're currently hiring for an Operations Manager to join us within our busy, modern and vibrant Derby Contact Centre. You will be rewarded with a starting salary  of £31,356.   Located near to Pride Park Stadium we offer a wide range of benefits including free on-site parking, subsidised restaurant, a generous holiday allowance and various discounts and cycle to work schemes. Who Are We? As one of the UK’s fastest growing customer experience outsourcers, ...

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