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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Latest Webhelp Global Careers

11 Roles currently available
Quality Manager
Region: UK

Role Description

Quality Manager- Falkirk   Is your next job a Quality Manager for a multinational Company?   We're currently working in partnership with Sky, Europe's leading entertainment company and are recruiting Quality Managers to join us within our busy and vibrant Falkirk Contact Centre.  You will be rewarded with a salary of £30,000 plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us. Your New Company ...

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Sales Manager
Region: UK

Role Description

Sales Manager - Falkirk   We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Sales Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us....

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Lead Change Business Analyst
Region: UK

Role Description

Lead Change Business Analyst-Cardiff   Webhelp UK have an exciting new opportunity for a Lead Change Business Analyst to join us within our Cardiff City Centre location offering a salary of £35,000-£38,000. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer fi...

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Operations Manager
Region: UK

Role Description

Operations Manager-Sheffield   Are you looking for an Operations Manager Job Opportunity?    We are currently recruiting for Operations Manager paying a salary of £30,000-£35,000 per annum based within our Amberley Street contact centre -Sheffield. We offer a subsidised restaurant, free onsite parking,a vibrant working environment and access to our Gym and swimming pool. Working for Webhelp UK on behalf of one of our valued clients, a respected market leader in the retail Indu...

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Learning and Capability Development Business Partner
Region: UK

Role Description

Learning & Capability Development Business Partner Kilmarnock   We’re currently hiring a Learning & Capability Business Partner to join us within the Learning and Development department of our busy and vibrant Kilmarnock Contact Centre.  You will be rewarded with a salary of £25,000-£28,000 depending on experience, plus you will be entitled to other additional excellent benefits, so there really couldn't be a better time to join us.   Who are we? As one of the UK’s fastest growing c...

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Quality Consultant
Region: UK

Role Description

Quality Consultant- Falkirk  Is your next job a Quality Consultant?   We're currently working in partnership with Sky, Europe's leading entertainment company and are recruiting Quality Consultants to join us within our busy and vibrant Falkirk Contact Centre. You will be rewarded with a competitive salary plus you will be entitled to other additional excellent benefits. Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way in...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £14,976 plus additional benefits there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the i...

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Recruitment Manager
Region: UK

Role Description

Recruitment Manager- South Africa   Is your next job a Recruitment Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Recruitment Manager for our business in South Africa.  Based in Cape Town and paying a salary of R729,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of South Africa’s fastest growing customer experience outsourcers, Webhelp SA is leading the way in an ever-changin...

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Collections Team Leader
Region: UK

Role Description

Collections Team Leader Cardiff-40 hours per week   We have exciting job opportunities for Collections Team Leaders to join our focused sales and service teams based in Cardiff City Centre.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want ...

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Operations Manager
Region: UK

Role Description

Operation Manager- Falkirk   We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Operations Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us....

Read more details and apply

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