Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Social Media 2: Effective Strategies

Whitepaper
11th June 2014

Social Media 2: Strategies for Effective Customer Management

The evolution of social media has created a new way for people to communicate, not only with each other, but with organisations and brands.

Today’s customers expect to access customer service through social media channels, and organisations worldwide are working, with mixed success, to meet that expectation.

In this paper we’ll examine what companies need to do to avoid compromising their customers’ experience.

Simply fill in your details below and you will get instant access to the free paper.

Number of pages: 29 Date published: 11th June 2014

Fill in the form to download the white paper.

Why do I need to fill in the form? We will always keep your personal information safe. We ask for your information in exchange for a valuable customer experience analysis resource in order to send information to you that we think may be of interest and to send you communications that we think may be of value to you. View our Privacy Policy here. Is this really free? Absolutely. We’re just sharing some valuable knowledge that we hope you’ll find useful.

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook