Webhelp Becomes Key Player in Regtech BPO with Acquisition of GreenPoint
Leading global customer experience and BPO company, Webhelp, has announced the acquisition of top French firm, GreenPoint. GreenPoint is a...
South Africa has become something of a success story in customer experience circles in recent years. Its buoyant BPO (Business Process Outsourcing) industry now contributes close to 6 billion Rand (ï½£350m) to the economy, and employs more than 200,000 people. The infographic below depicts the advantages South Africa has to offer organisations seeking to maximise their potential.