Could Social Media Have Prevented the 2008 Financial Crisis?
In 2017 the vast majority of people use social media in one form or another. Companies are increasingly using what we post and who were are connected...
In the past five years, independent energy suppliers have experienced rapid growth. So far they have acquired 7.6% of the market and, according to some forecasts, are likely to grow by close to 300% in the next five years. But are the challengers ready to cope with the associated massive growth in customer numbers?
This infographic shows how organisations can ensure that they consistently deliver exceptional customer experience so their success