Webhelp Becomes Key Player in Regtech BPO with Acquisition of GreenPoint
Leading global customer experience and BPO company, Webhelp, has announced the acquisition of top French firm, GreenPoint. GreenPoint is a...
‘Tis the season to spend, and retailers across the country are trying to woo customers with offers and promotions. But how are they faring in their customer experience? We’ve created an infographic that explores the customer journey offered by four of Britain’s leading retailers this Christmas.