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Is The Era of Working While Travelling Over?

  84% of people use electronic devices while travelling Just 9% of people use them to work   A recent consumer survey conducted by global...

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Why Don’t More People Check-in Online for Flights?

    The days of standing in a huge queue at an airline check-in desk to kick start your...

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Who Will Win the Travel Agent v Technology Battle?

  Travellers Turn To People Power When Things Go Wrong 81% of people book travel online or...

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Webhelp Plays Crucial Role in Shaping the Future of the Contact Centre Industry in South Africa

Leading global business process outsourcing and customer experience expert, Webhelp, is putting its...

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Webhelp Receives Six Nominations in the South African BPO & Contact Centre Awards

Leading global customer experience and business process outsourcing company, Webhelp, is...

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Webhelp Daredevil Dives for Charity

A brave Kilmarnock woman has skydived her way to an impressive £3,612 for local charity Ayrshire Hospice. A business trainer at Webhelp in...

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Everest Names Webhelp a Major Contender and Star Performer in the Global CCO Industry

Leading global customer experience management expert, Webhelp, has been named a Star Performer and...

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Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica

Direct Medica is the leading French healthcare customer relationship management firm 14th...

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Webhelp Wins Gold at Contact Centre World Awards

  Leading global customer experience and business process outsourcing company, Webhelp, is...

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Trust and Customer Experience are Where the Battles for Customers are Being Fought in Retail Banking

13% of people trust their bank less now than 12 months ago Lloyds tops list of most...

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Multilingual Hubs – When Two Heads Are Not Better Than One

The phrase ‘two heads are better than one’ is commonly accepted in the context of collaborative...

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Webhelp Develops Performance Compass to Improve Customer Experience

Leading global customer experience and business process outsourcing company, Webhelp, has developed...

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Webhelp Celebrates 740 Years of Excellent Service

  Leading global customer experience expert Webhelp has celebrated 740 years of dedicated customer service from a total of 66 colleagues at a...

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Webhelp Teams Triumph in Challenge Lisboa

  Leading global customer experience expert Webhelp is celebrating the success of its three...

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Webhelp Teams Take on Challenge Lisboa

Leading global customer experience expert Webhelp is hoping to prove it is as much a force to be...

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Webhelp Nordic to Open New Office in Sweden

Leading global business process outsourcing and customer experience expert Webhelp, is to create 60...

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Could Social Media Have Prevented the 2008 Financial Crisis?

In 2017 the vast majority of people use social media in one form or another. Companies are...

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Webhelp and honeybee Join Forces to Revolutionise Contact Centre Sales Operations

  honeybee, a pioneer set to transform the way people buy and sell, has today announced a...

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Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to...

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Webhelp Enters Russian-speaking Market with Latvian Expansion

  Leading global business process outsourcing and customer experience expert Webhelp, has announced plans to expand its business with the...

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Webhelp Brings Biodiversity to Dunoon School

Local Dunoon school, Sandbank Primary, has had a lesson in biodiversity from leading global...

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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices...

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Webhelp Announces Collaboration with Trees4Scotland

  Leading global customer experience and business process outsourcing company, Webhelp, has...

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Webhelp Starts Partnership with Facilities Management Team at the Co-Op

Leading global BPO and customer experience expert, Webhelp, is pleased to announce that as of April...

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Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of O|con

  Webhelp, global provider of business process outsourcing services (BPO), has announced the acquisition of O|con Office Concept GmbH, a state of...

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Webhelp Renews Partnership with Falkirk FC

  Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the...

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Webhelp Announces Debt Refinancing

Webhelp, a global leader in business process outsourcing (BPO), has announced the closing of a...

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Webhelp Becomes Key Partner in New Global Food Sales Initiative, Gourming

Webhelp has been selected as the financial transaction and customer experience partner for the new...

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Kay Burley Thanks Webhelp’s Falkirk Team for Helping to Launch Sky Mobile

Sky TV News presenter Kay Burley paid a surprise visit to Webhelp’s offices in Falkirk last week...

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SHEFFIELD TEAM GIVES FESTIVE BOOST TO LOCAL HOSPICE

  Webhelp colleagues in Sheffield have got the new year off to a caring start by giving a local cancer care hospice a donation of almost...

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Westminster MP Congratulates Webhelp for Commitment to Rothesay

Westminster MP for Argyll & Bute, Brendan O’Hara, has congratulated Webhelp and easyJet...

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Are UK Retailers Ready to Get Personal?

  Personalisation has been a much talked about theme in retail in recent years and...

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