United: three steps to avoiding a similar customer backlash
The recent problems of United Airlines have been well documented and I wouldn’t like to comment on specific incidents - we have all read so...
Years of experience in customer management and BPO has empowered Webhelp to offer a range of services to clients in multiple sectors. We don’t take a “one size fits all” approach to our customer management solutions – instead, we find the core elements of best practice and use them to create tailored services for each client. Customer experience engineering, intelligent use of data and analytics, and initiatives to power improved performance and financial gain are all widely applicable – and all part of the diverse portfolio of services offered by Webhelp.
Webhelp has a large portfolio of clients across different sectors. Each one has a tailored set of BPO services that are geared towards their specific needs, but they have one thing in common – we work with all of our clients as a strategic partner, invested in their success.
Rooted in best practice, Webhelp’s customer management expertise translates across multiple sectors and geographies. Our people come from a variety of professional backgrounds, and every line of business brings its own history of high-quality service and diverse client portfolios in a range of fields.