Improving customer service by improving customer experience
Customer service and customer experience are often used interchangeably in many business journals. Serving customers creates the experience of...
Drive your customers’ loyalty and improve your sales, thanks to a dynamic website with relevant and continuously updated content.
Editing, uploading and updating your online and website content – from website product pages to outbound marketing emails.
Our experience with leading retail and e-commerce websites in Europe has allowed us to develop strong expertise and thorough processes to ensure delivery of high quality and engaging daily updates of your website and other online profiles.
Our nearshore operations, where our people are based in countries close by, offers a cost effective solution while still delivering a high-quality service.
Our expert teams are selected and trained for their attention to detail and their expertise in back-office activities so you get the best possible value for your money.
Every client is assigned their own content team and project manager. The project manager will be your primary point of contact, and assume responsibility for managing the operations to support your project and to maximise efficiency.