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Transfer and Transform

25th September 2013

Transfer & Transform: Reinvigorate customer management operations

How asset transfer and outcomes-based contracting can transform your customer management performance.

The time has come for customer management outsourcing to deliver more. This paper and our own experience confirm that outsourcing can deliver a significant step change in performance and profitability. The time to grasp the advantage is now.

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Number of pages: 14 Date published: 25th September 2013

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