Omnichannel In Focus At Mobile World Congress
The recent Mobile World Congress in Barcelona was the biggest annual show focused on mobile technologies. Over 100,000 people visited the event and...
From time to time an innovation comes along that transforms the way we all live. Social media is one such example.
It has already transformed the way consumers communicate with one another and is now transforming the way they communicate with organisations and businesses. It is an evolution that no business leader responsible for customer management can afford to ignore.
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