75% of retail executives plan to monitor customers with beacons
My colleague Helen recently blogged about beacons, citing some recent research from Google exploring how a more open approach to managing beacons...
New regulatory requirements designed to increase transparency and improve competition will lead to a restructuring of the competitive landscape in the UK, creating a platform for the many new digital entrants looking to capitalise on consumers’ distrust of existing banks.
Banks will need to transform their digital capabilities. Those that do not will be relegated to acting merely as wholesale providers, competing solely on price. This paper focusses on how banks can embrace this opportunity to deliver superior service while reaping significant efficiency gains.