Applying Pokémon GO to Retail
Last year the game Pokémon GO suddenly exploded across the world and became the latest trend both adults and children needed to explore. The...
In Helen Murray’s latest blog post, she looks at the results of a series of round table events which identified the key attributes for creating a great customer experience. The original article boils a successful customer experience down into 6 key steps, which Helen discusses further in this post.