Customer Personalisation – Where Can It All Go Wrong?
Getting customer personalisation right is tricky enough, but when you factor in all the ways it could go wrong, the prospect becomes extremely...
Chris Bryson, Webhelp’s Data and Insights Director recently presented a webinar called: Big Data for Big Change: A Practical Guide to Harnessing The Power of Data in Driving Customer Experience Transformation…
…and we wanted you to have full access to the recording below.
During this webinar Chris:
…and much, MUCH more!
And to bring things to life, Chris used some real data from one of the UK’s leading retailers.
We hope you’ll find this webinar both insightful and of real value to your business.
You can watch the full webinar recording below…