Choose a country

United KingdomEnglish
South AfricaEnglish

Webhelp Wins Silver in UK Customer Experience Awards

26th September 2016

Leading global customer experience and business process outsourcing company, Webhelp, has won Silver in the Best Business Change category at this year’s UK Customer Experience Awards.

Launched seven years ago, the UK Customer Experience Awards is now one of the most important events in the calendar for CX professionals in the UK. The winners were chosen by a panel of independent business leaders and were announced at a ceremony, attended by more than 150 companies, at the Park Plaza, Westminster, London, on Friday, Sep 23.

David Turner, CEO of Webhelp UK, said:

“We are very pleased to have received this Silver award for Best Business Change for our work on the Shop Direct campaign. Webhelp and Shop Direct have worked very closely together to bring about a significant transformation in Shop Direct’s customer experience. This work has seen our client enjoy new levels of customer satisfaction and it is fantastic news that our efforts have been recognised by the industry too.”




Press information:

For more information please contact:

Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242




Article by: Heather Astbury

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert, Webhelp. An online survey of 500 UK adults revealed that 89% of people are planning to spend time with family...

Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

Cloud Technology: Why you should be investing

In the wake of the Forbes Cloud 100, our Innovation Director Dave Pattman looks at cloud technology. Specifically, its role in a surprisingly diverse range of sectors, including business process management and data and analytics. To learn more about why you need to be investing in the cloud,...

Dear Data…

Dear Data... How Analytics Driven Techniques are Reviving Sales Potential The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset...