The development of multilingual hubs for an improved customer service
Outsourcing has changed dramatically in recent years. A decade ago most companies exploring an outsourcing strategy were looking to reduce their...
Volunteers from Webhelp UK’s Greenock customer experience centre have been exploring their artistic side at a local nursery school.
Staff from the customer experience provider spent the day cleaning and decorating Lady Alice Nursery School’s playground at the end of last year.
Arty duo Sophie McDade and Stephanie Wilkinson created games and shapes on the newly cleared ground, while the rest of the team got stuck in giving the fencing area around the playground a much needed coat of paint.
The work was completed after Donna Coyle, Customer Experience Manager at Webhelp UK, whose husband is a teacher at the nursery, informed her team that a bit of work was needed to get the play area back on track. Many of the children who attend the nursery have parents that work at the Greenock contact centre.
Group leader Peter Best said: “When Donna told us that some work was needed to make the playground more accessible and appealing to the children we leapt at the chance to give something back to our local community. We had a very enjoyable day and look forward to getting involved with more initiatives in the future.”