Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK boosts numbers in Glasgow with relocation to new modern site

150 new jobs created in Glasgow by global BPO provider

Webhelp UK, one of the country’s leading BPO providers, has taken on 100 new team members at its new customer experience centre in Glasgow over the last three months with an additional 50 new hires in the pipeline.

The announcement comes after the business invested in a state-of-the-art facility at CityPark on Alexandra Parade to replace its previous base at Atlantic Quay. The site was officially opened on Monday 17 August by Webhelp UK CEO, David Turner.

After converting the 40,000 sq. ft. space, the advanced contact centre now boasts three operational areas, consisting of almost  700  workspaces, five meeting rooms, four 16 seat training rooms, an 18 seat discovery lab, two communication rooms, one 100 seat cafeteria, a recruitment assessment centre and a support office for the People Advisory team.

The new location will allow Webhelp to progress its ambitious growth plans whilst further supporting the local community by providing employment for the city of Glasgow and the surrounding areas.

On the official opening of the site, David Turner said: “Our new CityPark hub is a world class facility designed to keep our clients’ customers at the very centre of everything that we do. To do this, we needed to create the best quality environment for our people.

 “The new space will allow us to continue growing the business whilst further supporting the local economy by providing employment opportunities for people in Glasgow and beyond.

“Our people are at the centre of everything we do so as new members join the team, they will find that our customer experience centres are more than just workplaces. We offer a vibrant, fresh and collaborative work place geared towards learning and career development.”

The business has a 7,500-strong team based across 12 UK sites, providing multi and omni-channel customer relationship services to some of the UK’s most progressive brands and businesses.

 


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
6 key points for creating your B2B MarketPlace

Creating a MarketPlace may seem a complex task and it is difficult to get it right when there are so many things you need to remember. Here is a list of 6 key points to keep in mind before launching your MarketPlace! The business model Commission is based on business volume. A MarketPlace business model is not the same as that of an e-commerce site. The latter is based on the volume of...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

News
Webhelp Payment Services wins a Mirakl Partner Awards

Webhelp Payment Services has been awarded « ISV Partner of the Year » at the Marketplace&Platform Summit by Mirakl, which took place this June 7th in Paris. This award is shared with our German client, Conrad Electronics, and their amazing B2B Marketplace Project. We have produced this...

Case Studies
Webhelp People Analytics

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the terms and conditions.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp terms and contitions outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook