Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
Nordics
NorwayEnglish
DenmarkEnglish
FinlandEnglish
SwedenEnglish
LatviaEnglish
InternationalEnglish

Webhelp UK Rothesay site awards longest standing team member

Customer experience provider, Webhelp UK, is celebrating the 20th anniversary of its longest standing team member. To recognise the achievement, the business’s chief executive officer, David Turner visited Rothesay’s customer experience centre for a day of fun and reminiscing.

Jacqui Reynolds, originally from Arran, was one of the very first recruits, employed before the Rothesay site was even established. She began her career as a receptionist followed by a period working as part of the company’s recruitment team, before becoming a campaign manager.

Providing customer support on behalf of some of the UK’s most progressive brands including Sky and EE, Webhelp UK, part of the Webhelp Group, is one of the largest employers in Scotland with about 2,000 team members.

David Turner made a special trip to the company’s UK origins, the Rothesay experience centre, to thank Jacqui for her commitment and continuing service. He presented her with vouchers, a special bouquet of flowers and bottle of champagne.

WebhelpUK-Rothesay-longest-serving-employeesA further five of Jacqui’s colleagues, Catherine Docherty, Helen McCallum, Irene Hughes, Jacqueline Howard and Janet McKay, were each thanked by David and presented with their vouchers and flowers for their 15 years of service at Webhelp UK.

Jacqui is also set to attend Webhelp UK’s annual ‘length of service’ dinner this year at the Trump Turnberry Resort, along with fellow colleagues that have each spent 10 years or more with the business.

Commenting on his visit to Rothesay, David said: “We are extremely grateful to the Rothesay team for their long-standing service. Jacqui, in particular, has been able to progress with us as we have evolved over the years, reflecting her dedication to both her immediate team and the wider Webhelp Group.

“Our business has grown massively in the last 20 years, but it’s important to remember where our UK business started, and that was here in Rothesay.

“Webhelp is only as strong as the people who work in it, and they should all be very proud of what they have contributed, not only to the growth of Webhelp but to the growth of the community as well.”

Jacqui added: “It is great to have the hard work of both myself and my fellow team members acknowledged and David’s visit to Rothesay to thank us personally made us feel truly valued.

“A lot can change during 20 years of anyone’s life so having the opportunity to progress my career at Webhelp throughout this time has given me real security while allowing me to achieve my career goals.”


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
The most important trends for 2018 in retail banking

The 2018 Retail Banking Trends and Predictions research published by The Financial Brand features insight from over 100 retail banking leaders. The research identifies ten key trends that retail banks need to be focused on in 2018 and the customer interaction is at the heart of several of these trends: Removing friction from the customer journey Use of Big Data, AI, Analytics...

Whitepaper
TECHNOLOGY IN THE TRAVEL SECTOR

How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

News
Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

News
Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

Case Studies
Webhelp People Analytics

...