What are the upcoming technology trends in retail?
The rate of change in customer experience expectation appears to accelerate every year. A decade ago most customer service managers were overseeing a...
Customer experience professionals from Webhelp UK in Derby have raised £1700 for the Al Falah Trust.
Webhelp Engagement Ambassadors organised a day of raising awareness and fundraising, all in the name of a good cause.
The Al Falah Trust is a charity which supports education in Pakistan, providing free schooling and learning materials for orphaned children.
Alongside fundraising for a very worthwhile cause, the event helped raise awareness and understanding of Ramadan among colleagues within Webhelp Derby, explaining key facts and the reasoning behind the practice.
To raise money, the Ambassadors sold homemade samosas, kebabs and cakes. Henna painting was also on offer and all Webhelp colleagues were invited to dress down for the day.
Heading up a ten strong team of Ambassadors, Shahzad Nabi, a Webhelp Business Trainer, was responsible for overseeing the co-ordination of the day. Shahzad is a trustee of the Al Falah Trust and travelled to Pakistan five years ago to help with the building of one of the Trust’s schools.
Commenting on the success of the day, Shahzad said:
“We are so pleased with the achievement of our event; the understanding from colleagues and the generous amount of money we raised. We managed to exceed last year’s total by over £200 and got some excellent feedback from the rest of the Derby team.
“Al Falah is a fantastic charity that is doing great work for children in Pakistan and it was lovely to have an opportunity to demonstrate this and contribute to its on-going work.”