What are the upcoming technology trends in retail?
The rate of change in customer experience expectation appears to accelerate every year. A decade ago most customer service managers were overseeing a...
Webhelp Derby has been mentioned in a report released by accountancy firm ‘UHY Hacker Young’ detailing the country’s fastest growing economies – with the city of Derby topping the list.
The report, published in The Derby Telegraph, outlines the dire situation the city found itself in during the global recession- including the closure of the Barclaycard Contact Centre, one of the areas largest employers.
But following a period of post-recession economic growth, Derby topped a list of 138 towns, cities and counties to be named the ‘fastest growing economy in the UK’, with Webhelp’s move to the former Barclaycard premises cited as having played a large part in the success story. Webhelp Derby employs nearly 2000 people from the local area delivering omni-channel customer experiences on behalf of some of the UK’s leading brands.
The original article can be found at the following link: