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Leading global customer experience expert Webhelp has celebrated 250 years of dedicated customer service from a total of 21 Falkirk-based colleagues at a gala dinner at Cameron House Hotel, Loch Lomond, on Saturday, May 6.
The colleagues were rewarded for 10 and 15 years of service to the business, its clients and their customers.
Webhelp’s chief operating officer, Andy Doig, was on hand to present the awards. He said: “I am tremendously proud to be able to recognise 21 people from our Falkirk site for at least 10 years of hard work and dedication.
“Sometimes people have the impression that contact centre work is just something you do until a better option comes along. This is proof that people can build genuinely satisfying and rewarding careers with Webhelp and in the contact centre industry.
“The people we have recognised tonight work in different parts of the business, from customer service advisors to bid solution managers, and this shows that there are a range of career options available to people at Webhelp.
“Our people are our most important asset and Webhelp is extremely grateful to these role models for their commitment and support. I look forward to celebrating with them again in another five years!”
The Long Service Award winners and their partners were invited to attend a special evening at the famous Cameron House Hotel on the shores of Loch Lomond, hosted by Andy Doig and Webhelp’s People Director, Gillian Campbell.
They were given a certificate, a £40 voucher to spend at Cameron House Hotel and vouchers for £100 (for 10 years’ service) or £150 (for 15 years’ service).
The full list of Falkirk-based long service award recipients is:
15 years’ service
Lesley Barbour – Team leader – Falkirk
Graeme Evans – Team leader – Falkirk
Maxine Jack – Contact centre associate – Falkirk
Barbara Kane – Team leader – Falkirk
Lauren McMillan – Team leader – Falkirk
John McVey – Contact centre associate – Falkirk
David Robertson – Facilities contracts manager – Falkirk
Louise Sherrit – Team leader – Falkirk
10 years’ service
Derek Anderson – Head of performance optimisation – Falkirk
Caroline Arnott – Contact centre associate – Falkirk
Michelle Bell – Contact centre associate – Falkirk
Freda Bramham – Contact centre associate – Falkirk
Lianne Campbell – Customer experience manager – Falkirk
Brian Hastings – UK financial controller – Falkirk
Richard Kelly – Team leader – Falkirk
Christine MacKay – Contact centre associate – Falkirk
Anne McIntosh – Contact centre associate – Falkirk
Gemma-Louise Miele – Team leader – Falkirk
Graham Scott – Bid and solutions manager – Falkirk
Michael Whitsed – Operations manager – Falkirk
Picture caption 1: Falkirk colleagues celebrate 15 years of working for Webhelp at Cameron House Hotel on Saturday, May 6, with chief operating officer, Andy Doig (far left) and people director, Gillian Campbell (far right).
Picture caption 2: Members of the Falkirk team celebrated 10 years of working for Webhelp on Saturday, May 6 at Cameron House Hotel, with chief operating officer Andy Doig (far left) and people director, Gillian Campbell (far right).
For more information, please contact:
Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242, firstname.lastname@example.org