How smart are AI chatbots today?
Last year Facebook launched a chatbot facility inside Facebook messenger. It created the ability for companies to offer artificial intelligence...
Enchanting customers with exceptional web chat.
This infographic explores the use of web chat as a customer support channel across various industries in the UK. It also highlights the benefits of incorporating proactive web chat into the customer lifecycle that helps customer make decisions at a crucial point in their journey. What is proactive web chat? Find out more.