Delivering the experience your customers expect
Imagine if 93% of your customers said they all want the same thing. Would you build a strategy around ensuring you deliver this? Of course, it...
Enchanting customers with exceptional web chat.
This infographic explores the use of web chat as a customer support channel across various industries in the UK. It also highlights the benefits of incorporating proactive web chat into the customer lifecycle that helps customer make decisions at a crucial point in their journey. What is proactive web chat? Find out more.