Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
Nordics
NorwayEnglish
DenmarkEnglish
FinlandEnglish
SwedenEnglish
LatviaEnglish
InternationalEnglish

Volunteers paint on smiles as they lend a hand brightening pavilion

CALL centre workers swapped their phones for paintbrushes to help decorate Chaddesden pavilion.

Ten members of staff from Webhelp UK, in Pride Park, spent yesterday giving the changing rooms a facelift. The Volunteer Action Day came as part of a community link between the call centre and Derby City Council – a partnership which has developed since the firm came to Derby last year, bringing more than 1,000 jobs. Five changing rooms and the referee’s room were redecorated by the team.

Felicity Cowan, Webhelp UK team leader, helped organise the event. She said: “We wanted to do something for the community as Webhelp created a lot of jobs. We asked each department of the company to nominate people who were good role models, people who try very hard every day and set a good example. They were then chosen to help out at the event.

“I was put in contact with the city council who gave us some options on how we could help the community.

“We felt this was the best choice as it meant we could all get together and have a go.”

Felicity said the event was a great success.

She added: “We had a really good day and everybody enjoyed themselves. It was great for team building.”

Councillor Sara Bolton said she was very grateful for the work that had been done.

She said: “This is a well-used sports pavilion which is utilised every weekend for the football matches.

“The improvements that have been made are valued by the users.

“The changing rooms were looking a bit tired and they haven’t been decorated for three years or so.

“The neighbourhood board were looking at paying for the decorating to be done but now it has been done free for us.

“I thank everybody involved for their community spirit. The changing rooms look much fresher and cleaner. ”

Webhelp UK, formerly known as Hero TSC, handles customer service and sales calls on behalf of broadcaster and telecommunications giant Sky. Daniel Jones, customer call adviser at the company, said he enjoyed helping out. The 26-year-old, of Boyer Street, Derby said: “Not only was it a change of scenery it was a great feeling knowing we were giving something back to the community.”
Source – Derby Telegraph


admin
Article by: admin

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
The most important trends for 2018 in retail banking

The 2018 Retail Banking Trends and Predictions research published by The Financial Brand features insight from over 100 retail banking leaders. The research identifies ten key trends that retail banks need to be focused on in 2018 and the customer interaction is at the heart of several of these trends: Removing friction from the customer journey Use of Big Data, AI, Analytics...

Whitepaper
TECHNOLOGY IN THE TRAVEL SECTOR

How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

News
Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

News
Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

Case Studies
Webhelp People Analytics

...