Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Turner’s Prize

Since taking over Webhelp UK  (formerly HEROtcs) as CEO in 2008, David Turner has tripled revenue, reshaped the company’s approach to customers and spearheaded a buyout by French CRM specialist Webhelp. Critical Eye, a community of connected leaders across different industries, recently published an article that contains David’s experience of leading the organisation from the beginning of his journey to his vision for the future. Click on the link below to download the article in PDF format. Alternatively, click through to read the article on the Critical eye website (member access only).

Download PDF


admin
Article by: admin

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
The tech your customer really cares about

The Webhelp team will be attending the RetailWeek Live event in London on March 7th and 8th. I’ve been taking a look through the agenda to see what is being discussed and one session titled ‘The Tech your Customer Really Cares About’ really caught my eye. The constant innovation in retail technology is something that executives have to manage all the time. Whether you are managing...

Whitepaper
TECHNOLOGY IN THE TRAVEL SECTOR

How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

News
Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

News
Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

Case Studies
Webhelp People Analytics

...