What are the upcoming technology trends in retail?
The rate of change in customer experience expectation appears to accelerate every year. A decade ago most customer service managers were overseeing a...
CEO David Turner joins industry experts in sharing his thoughts on the power of social media, in this article published by The Raconteur and featured in the Times Outsourced Business feature. David talks the need for outsourced solution providers need to embrace social media and Webhelp UK’s approach to providing multi-channel support to clients. Click here to read the article as published by The Raconteur, or download the PDF version here.