Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Royal visit for Webhelp UK

17th September 2012

HRH The Duke of York to visit Webhelp UK Dearne Valley Centre.

 

 

 

 

 

One of the UK’s fastest growing customer management companies is to receive a royal visit later this week.

The Duke of York, KG will visit the Dearne Valley (Rotherham) operation of Webhelp UK on Thursday (September 20) and learn more of the philosophies and innovative training programmes that have seen staff numbers on the site nearly treble in the past eight years.

His Royal Highness is visiting following an invitation extended by Sunil Kant Munjal, Webhelp UK Chairman, during The Duke of York’s Diamond Jubilee visit to India in May 2012.

When Webhelp UK took over the former T-Mobile site in 2004, staff numbers had dwindled to less than 300. Today the thriving South Yorkshire centre has over 830 employees working for leading trade names such as Vodafone, E.ON and Office Depot – with an ongoing recruitment and training programme to bring new jobs to the area.

Chief Executive Officer David Turner will escort His Royal Highness around the site on Thursday and he is proud of the company’s UK-wide growth in recent years – in particular the increasing role of the Dearne Valley operation.

I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot. –  David Turner, CEO

“We are well aware of our importance to the community and are delighted that has been recognised by The Duke of York.

“In difficult economic times, we have managed to grow our business, from long-term strategic partnerships with blue chip clients and bring vital jobs here and across other areas of the UK.

“A large percentage of that recruitment is among 16 to 24 year olds, where there is great concern nationwide at the high level of unemployment in that age group.

“His Royal Highness is particularly interested in all aspects of youth training and employment and during his visit he will meet our Head of Youth Employability and be given an overview of our in-house training programme – our Customer Excellence Academy.

“The Duke of York will meet a cross-section of our staff – from senior managers to recent recruits and, I hope, be impressed by the can-do attitude and professionalism of all.

“I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot.”

Webhelp UK is one of the UK’s leading customer management companies – with 5350 staff spread over 10 UK sites.


admin
Article by: admin

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
News
Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Runway, which is headquartered in...

Blog
Innovation Takes Centre Stage At The Arch Summit on 3-4 May

The Arch Summit is next week and the Webhelp team will be there in Luxembourg. It’s a two-day event that is bursting with innovation and ideas, and major brands such as Amazon and Vodafone will be there, alongside some of the newest and most innovative start-ups. We’ll have our own stand, and...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

Whitepaper
TECHNOLOGY IN THE TRAVEL SECTOR

How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

Case Studies
Webhelp People Analytics

...