Will drones reduce delivery times from hours to minutes?
A few months ago Amazon began delivering orders by drone in the UK. Their drone experiment has moved a long way from the initial tests and regulatory...
In our latest blog post, David Turner looks at The Wharton School of the University of Pennsylvania’s recently published paper in their Knowledge @ Wharton journal which focused on the failure of retailers to adopt an omnichannel service style even though the benefits of doing so have been clear for at least six years.
David goes on to highlight the 3 main problems that Wharton are identifying.