Why it’s crucial for retailers to understand in-store behavior
91% of retail activity still takes place inside stores, yet much of the attention on customer experience innovation has been focused on how to...
Webhelp UK is currently recruiting for 20 customer service advisors at its site in Greenock which services a range of entertainment industry clients. Once these roles have been filled the site will be working to full capacity, employing 250 people from the town and surrounding areas.
David Turner, CEO of Webhelp, said: “Webhelp UK is committed to supporting the local economy by providing employment opportunities for residents. We’re looking for individuals who are team players, results driven and enjoy engaging with others offering in return a structured development programme.
“Our people are at the centre of everything we do so new recruits will find that our customer experience centres are more than just workplaces. We offer a vibrant, fresh and positive working environment geared towards learning and career development.”
Providing customer experience solutions on behalf of leading brands which include Sky and EE, Webhelp UK has a 6,000-strong team based across ten UK sites.