WhatsApp launches new business features for customer service
This week's #techenabler vlog. Webhelp Innovation Director David Pattman's view on the announcement by WhatsApp about the launch of their...
In the past five years, independent energy suppliers have experienced rapid growth. So far they have acquired 7.6% of the market and, according to some forecasts, are likely to grow by close to 300% in the next five years. But are the challengers ready to cope with the associated massive growth in customer numbers?
This infographic shows how organisations can ensure that they consistently deliver exceptional customer experience so their success