Webhelp Signs Partnership with Recast.AI to Develop Chatbot and Artificial Intelligence Offering
Leading global business process and customer experience outsourcer Webhelp, has announced a new partnership with Recast.AI that will allow the...
Our weekly news update pulls together of the key stories from our industry this week.
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Outsourcing shoots up in EMEA region
Addressing the Skills Gap – Uk Employers must do more
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Taking an omni-channel approach to customer experience management
Call centres need a fresh approach
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