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How Omni-Channel Is Influencing Customer Centricity

News
2nd June 2016

In our latest blog post, Mike Purvis looks at two well known media and telecoms companies and their current approach to omni-channel and how it is influencing their current business strategies. Mike identifies 3 important attributes between top-level corporate strategy and the use of omni-channel.

You can read the full post by clicking here…


Webhelp
Article by: Webhelp

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