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Getting Personal With Omnichannel

News
14th June 2016

After reading an article on Luxury Daily which explored how Omnichannel is getting even more personal, Mike Purvis outlines the 3 key areas that any executive planning a better customer experience needs to think about:

  1. Customer journey
  2. Customer loyalty
  3. Customer personalisation

You can read the full post by clicking here…


Webhelp
Article by: Webhelp

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